Shipping policy
Shipping Policy for William Palm Fine Art:
Shipping Methods & Costs
All original paintings are carefully packaged and shipped via USPS or UPS with full insurance and tracking. Shipping costs are calculated at checkout based on the size and destination of your artwork.
Processing Time
- Original Paintings: Orders are processed and shipped within 3-5 business days of purchase.
- Prints: Orders are processed and shipped within 5-7 business days.
- Commissions: Custom commissioned paintings will be shipped upon completion, with timing discussed during the commission process.
Packaging
Your original painting will be professionally packaged to ensure safe delivery:
- Wrapped in protective glassine paper
- Secured with corner protectors
- Placed in a sturdy box with cushioning material
- Fully insured during transit
Delivery Times
- Domestic (US): 5-10 business days after shipment
- International: Currently not available (or specify if you ship internationally)
Tracking & Insurance
All shipments include tracking information, which will be emailed to you once your order ships. Original paintings are fully insured for their purchase price during transit.
Local Pickup
Local pickup may be available by arrangement. Please contact me at [your email] to coordinate.
Damaged Shipments
If your painting arrives damaged, please do not discard the packaging. Contact me immediately at [your email] with photos of the damage and packaging materials within 48 hours of delivery. I will work with you to file an insurance claim and arrange a replacement or refund.
Questions?
For any shipping questions or special requests, please contact me at wjpart@gmail.com